Endpoints
Get inbound call routing
Read how the Org routes inbound calls: whether the team's browsers ring first, how many seconds they ring before Remo answers, and whether Remo may hand a live call to the team. Returns the defaults when the Org has saved nothing. Requires `settings:write`.
GET /v1/settings/get_voice_routing
Request examples
Set MYREMOTELY_BASE_URL to the environment you intend to call.
curl --fail-with-body \
--header "x-api-key: $MYREMOTELY_API_KEY" \
"$MYREMOTELY_BASE_URL/v1/settings/get_voice_routing"const baseUrl = process.env.MYREMOTELY_BASE_URL
const apiKey = process.env.MYREMOTELY_API_KEY
if (!baseUrl || !apiKey) throw new Error('API base URL and key are required')
const response = await fetch(`${baseUrl}/v1/settings/get_voice_routing`, {
method: 'GET',
headers: { 'x-api-key': apiKey },
})
if (!response.ok) throw new Error(`Request failed: ${response.status}`)
const data = await response.json()Responses
200 Success
application/json
| Field | Type | Required | Description |
|---|---|---|---|
routing | object | Yes | — |
{
"routing": {
"ringTeamFirst": false,
"ringTimeoutSec": 0,
"liveHandoffEnabled": false
}
}401 The API key is missing, invalid, expired, or revoked.
application/problem+json
| Field | Type | Required | Description |
|---|---|---|---|
type | string | Yes | A stable documentation URI for this problem. |
title | string | Yes | A short problem title. |
detail | string | Yes | A safe explanation of this occurrence. |
code | string | Yes | A stable machine-readable problem code. |
requestId | string | Yes | The request ID to include when contacting MyRemotely support. |
status | number | Yes | The HTTP status code. |
{
"type": "https://app.myremotely.ai/en/docs/errors#invalid-api-key",
"title": "Unauthorized",
"status": 401,
"detail": "Provide a valid API key.",
"code": "invalid_api_key",
"requestId": "request_demo_01"
}403 The API key does not have the settings:write scope.
application/problem+json
| Field | Type | Required | Description |
|---|---|---|---|
type | string | Yes | A stable documentation URI for this problem. |
title | string | Yes | A short problem title. |
detail | string | Yes | A safe explanation of this occurrence. |
code | string | Yes | A stable machine-readable problem code. |
requestId | string | Yes | The request ID to include when contacting MyRemotely support. |
status | number | Yes | The HTTP status code. |
{
"type": "https://app.myremotely.ai/en/docs/errors#missing-scope",
"title": "Forbidden",
"status": 403,
"detail": "The settings:write scope is required.",
"code": "missing_scope",
"requestId": "request_demo_01"
}429 The API key request budget is exhausted.
application/problem+json
| Field | Type | Required | Description |
|---|---|---|---|
type | string | Yes | A stable documentation URI for this problem. |
title | string | Yes | A short problem title. |
detail | string | Yes | A safe explanation of this occurrence. |
code | string | Yes | A stable machine-readable problem code. |
requestId | string | Yes | The request ID to include when contacting MyRemotely support. |
status | number | Yes | The HTTP status code. |
{
"type": "https://app.myremotely.ai/en/docs/errors#rate-limited",
"title": "Too many requests",
"status": 429,
"detail": "Try the request again later.",
"code": "rate_limited",
"requestId": "request_demo_01"
}500 MyRemotely could not complete the request.
application/problem+json
| Field | Type | Required | Description |
|---|---|---|---|
type | string | Yes | A stable documentation URI for this problem. |
title | string | Yes | A short problem title. |
detail | string | Yes | A safe explanation of this occurrence. |
code | string | Yes | A stable machine-readable problem code. |
requestId | string | Yes | The request ID to include when contacting MyRemotely support. |
status | number | Yes | The HTTP status code. |
{
"type": "https://app.myremotely.ai/en/docs/errors#internal-error",
"title": "Internal error",
"status": 500,
"detail": "The request could not be completed.",
"code": "internal_error",
"requestId": "request_demo_01"
}Last updated Oct 3, 2026